This month we visit with Mr. Tom Schmid of the Columbus Zoo and Aquarium about the role of the leader in empowering those around them. Tom takes us through how his background in the zoological industry has shaped him and his philosophies as a leader. “If you take care of your people and your animals, everything else will pretty much take care of itself.”
Through moments of uncertainty, Tom shares how honesty and transparency is vital to give stability to the unknown. Spending the time to listen to your team early on can set the foundation for those moments of crisis. It is a great discussion with a wild flare!
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